Call Center Agents

  • Austin
  • Permanent
  • Thu Feb 16 22:05:12 2017

We are hiring Customer Service reps for our clients throughout the Austin area. Please submit your resume in Word format for consideration.

Customer Service
Austin, TX
Full Time (Monday to Friday)


  • Handle overflow queue calls and quality performance on phone call monitors
  • Inbound and outbound calls
  • Keep up to date on department policy/ procedure updates and changes
  • Other duties as requested


  • 1+ years of customer service or call center experience
  • Ability to work independently
  • Ability to multi-task
  • Excellent time management skills
  • Excellent written and verbal communication
  • Excellent dispute resolution/ customer service skills
  • Typing of 40 wpm
  • Proficiency in MS office and Windows-based applications
  • High school diploma / GED