Customer Service (Part Time – 3rd shift)

  • Austin
  • Permanent
  • Tue Mar 14 16:03:49 2017

Customer Service (Part Time – 3rd shift) – Austin, TX

North Austin

$14/hour

Contract to hire (long term role)

Starting ASAP

Part Time Overnight 3rd shift 6:00 PM to 6:00 AM Saturday and Sunday only

24 hours/week

Job Description:

• Answer 30-40 in-bound calls from internal and external customers

• Assist customers with requests and/or problems in a polite and courteous manner

• Process web and e-mail inquiries

• Data entry

• Complete tasks from management in a timely manner

• Track freight and logistics

This position will involve: dispatching delivery drivers, printing schedules, computer skills, answering phones, customer service with clients and drivers, etc.

Requirements:

  • Must possess excellent written and verbal communication skills
  • Must type a minimum of 45 WPM- Qualified candidates will be tested on skills
  • Strong computer skills required (Word, Excel and Outlook)
  • Word and Excel testing must pass 80%, typing must exceed 45 WPM
  • Ability to multi-task and handle three computer monitors
  • Strong Customer Service experience
  • 1-2 years of dispatch or transportation experience preferred
  • High school diploma or equivalent
  • MUST BE ABLE TO PASS A BACKGROUND CHECK AND DRUG SCREEN

Please submit your updated resume for consideration.