Customer Service Agents

  • Austin
  • Permanent
  • Mon Apr 17 22:07:45 2017

Are you:

Hardworking? Fun-loving? Helpful? Great with people? A Team player? Dependable?

If you believe that customers truly come first, then we want you on our team!

The HT Group is now hiring ROCKSTARS for their downtown Austin client. You will be taking calls, answering questions, and providing exceptional support for existing customers. NO COLD CALLS, NO SALES! The highest priority here is the customer experience, so if you believe in providing the highest quality customer care/satisfaction, we’ll provide the training to do it successfully!

What do you need to do well here?

  • The desire to help others, both team members, and customers
  • The willingness to put in the work to be the best! Only those with proven longevity and work ethic will be considered (We check references!)
  • Availability to work alternate hours (8-8, Monday-Saturday) Opportunities for Overtime!!
  • Previous experience in customer service. Retail, Restaurants, Call Center counts!

Why should you work here?

  • Casual environment that lets you be you!
  • Fun activities and events (Free food! Contests! Intramural Teams!)
  • Great downtown Austin location with lots of restaurants and coffee shops in walking distance
  • Long-term opportunities to advance
  • Additional training to expand your skillset (Fraud Investigations, Quality Assurance, Email Responses, AND MORE!)
  • Supportive management that wants to see you succeed!

Opportunity Details:

  • $13.50/hour (Bilingual-Spanish: $14/hour)
  • Long-term Temp-to Hire with FULL benefits upon hire
  • Background/Credit Check will be run upon job offer
  • Great computer skills REQUIRED-candidates will be testing on typing
  • Training starts April 28th (Mandatory 6-weeks’ PAID training, no absences allowed)
This is the perfect opportunity to get in on the ground floor of a fast-growing company. There are so many ways to succeed here!

*Credit, background and reference checks will be run upon hire*

Equal Opportunity Employer/Disabled/Veteran