Java Support Engineer

  • Austin
  • Contract
  • Mon Oct 16 19:39:36 2017

Java Support Engineer – 6+ Contract – Austin, TX only

Our client is looking for Java Support Engineers to join our growing support team making our support second to none. They are a growing company and there's a lot of opportunity to work with a broad range of technologies, people and products. Java Support Engineers are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. You will be required to identify the root cause of customer issues, triage their problems, verify bugs and frequently provide unique and creative solutions. As a career opportunity this position does have the potential to convert or get extended.

Required

  • Experience in technical support working with Java or similar applications
  • Experience with databases and relevant languages (Java, Python)
  • Be on que and respond to client incoming telephone calls utilizing standard customer service skills.

Required Skills:

  • 1 year +Basic understanding of Application languages (Java)
  • Foundation of basic network functions, standards, and protocols
  • Prior use of Jira
  • Knowledge of MySQL database and Linux

Desired Skills:

  • Administrator of application tools